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Walmart Launches 2-Hour Delivery, Office Depot Q1 Online Sales Rise As Total Falls 2% and Etsy Sales Grow 100%

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Walmart Launches 2-Hour Delivery

In response to the COVID-19 pandemic, Walmart launched an express service with promises to deliver online orders in less than 2 hours. Walmart has accelerated the development of the service and started testing its new Express Delivery service in 100 stores starting in April. This service will grow to over 1,000 stores in early May, and a total of nearly 2,000 in the following week. “We know our customers’ lives have changed during this pandemic and so has the way they shop,” said Janey Whiteside, chief customer officer at Walmart, in a statement. 

What stood out to us? Walmart is playing the long game, and winning.

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Office Depot’s Q1 Online Sales Rise As Total Falls 2%

Office Depot is continuing to move towards a primarily B2B-focused supplier of office supplies and its new categories of cleaning, breakroom and technology products help to partially offset an overall year-to-year dip in Q1 sales. The company’s business division reported a 1% drop to $1.3 billion in sales for the fiscal quarter that ended on March 28. Office Depot’s ecommerce sales saw an increase in demand in Q1 which helped offset downward pressure on sales related to COVID-19. Total sales fell 2% for the quarter to $2.7 billion, while retail sales also fell 2% to $1.2 billion. “Our B2B focus is helping businesses remain operational in the home or at the office, our facilities have largely remained open serving customers with enhanced sanitation and safety protocols, and our ecommerce platform and retail stores are proving to be trusted means for customers to access the critical products and services they need,” says CEO Gerry Smith

What stood out to us? Ecommerce growth was an outcome of Covid, not an outcome from an innovative strategy.


Etsy Sales Grow 100%

Etsy called for its crafty sellers during the first week of April to make face masks after the White House announced guidelines that U.S. consumers should cover their mouths to protect themselves and stop the spread of COVID-19. Since then, Etsy has sold $133 million worth of face masks from 60,000 sellers in the month of April. Gross merchandise sales grew 100% year over year to $780 million in April, with masks accounting for 17% of sales. “In early April, the CDC changed its guidelines to recommend that Americans wear fabric face masks, and we saw a tremendous surge of demand for fabric face masks right away on our site,” CEO Joshua Silverman said. “In fact, it was like waking up and discovering that it was Cyber Monday, except that everyone [in] the world wanted just one product and that one product was in extremely limited supply.”

What stood out to us? Etsy and its force of independent makers save the day.

In the headlines

  • A grim outcome: Amazon worker at Staten Island warehouse dies from coronavirus. 
  • An apple a day: Apple’s online sales keeps revenue on the upswing. 
  • Ramping it up: Grocers are ramping up mobile checkout platforms.
  • Happy Mother’s Day: 86% of consumers are planning to celebrate Mother’s Day.

Before you go

Read how...

The coronavirus has B2B companies shaking up the ecommerce status quo. 

Consider this...

Can top 1,000 online retailers maintain their pre-COVID-19 momentum?

Learn how...

Protolabs play a crucial role in the COVID-19 battle.

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