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Amazon Spending $700M to Retrain Workers, CVS Digital Healthcare and MSC’s Ecommerce Success

Amazon Spending $700M to Retrain Workers for Digital Age

Amazon is investing in the future of its workforce. The online giant will spend over $700 million to provide 100,000 employees with new skills for the digital age by 2025. This initiative will enable employees who work in fulfillment centers to take technical roles regardless of prior experience in IT. Those without technical experience will have the opportunity to learn skills needed to transition into software engineering careers as well. The company is also planning on offering pre-paid tuition to train fulfillment center associates in high-demand roles of their choice. “For us, creating these opportunities is just the beginning,” says Beth Galetti, senior vice president in human resources. “While many of our employees want to build their careers here, for others it might be a stepping stone to different aspirations.”

What stood out to us?

We will remember this as before the robots.

CVS Prepares for Ecommerce and Digital Healthcare

CVS is doubling down on ecommerce and digital healthcare. The pharmacy giant acquired health insurer Aetna in December, 2018 for $78 billion, and is now planning to utilize that resource to turn its drugstores and walk-in clinics into medical shopping centers that offer physical and virtual healthcare services. To do so, CVS will leverage patient medical and payment data from Aetna and retool stores into “HealthHubs;” a one-stop shop for healthcare services, insurance and products. A key component of HealthHubs will be ecommerce and digital technology, as CVS will partner with companies that allow patients to interact with doctors online. For example, CVS is working with dental company SmileDirectClub to offer telehealth visits and online ordering of invisible braces at HealthHubs.

What stood out to us?

2019 called and invited healthcare to join the rest of the digital world.

Ecommerce Leads MSC Industrial Supply’s Q3 Sales

Ecommerce sales at MSC Industrial Supply, a metalworking and industrial distributor, accounted for 60.1% of total sales for the company during Q3. In general, ecommerce has been an important contributor to MSC’s growth, as ecommerce sales increased 6.2% year over year for its three fiscal quarters that ended in June. These sales encompass ecommerce transactions made through the company’s MSCDirect website, in addition to its internet-connected vending machines and electronic data interchange. While this growth is promising, it’s not the significant impact MSC wanted. “We are not happy with our current results and, as a result, we are taking action,” says CEO Erik Gershwind. “We are, however, encouraged by progress in some critical areas. Our pace of account wins is strong, our vending implementations are growing rapidly and we are deepening our commitment to our valued supplier partners.”

What stood out to us?

Site speed and improved faceted filtering may be some actions to take.

In the headlines

  • Same-Day Club: Sam’s Club launches same-day grocery pick-up across the U.S.
  • Radical, Brah: American Eagle latest company to start selling CBD-infused products.
  • Years in the Making: 23 year-old company IndiaMART is the first B2B ecommerce firm to go public in India.
  • Bayby Come Back: Jordan Sweetnam will return to eBay as its senior VP and general manager of ecommerce after three years at Walmart.

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