Amazon Deliveries Returning to Normal After COVID-19, CVS Online Prescription Orders Grow 1,000% and Visa Sees Massive Digital Acceleration
Amazon Deliveries Returning to Normal After COVID-19
Amazon announced that one and two day delivery times should gradually return in the coming weeks as the ecommerce retailer catches up from the demand brought on by coronavirus. Amazon lifted restrictions on the amount of inventory its suppliers can send to warehouses and is shortening delivery times. Once Amazon fell behind, it took weeks and hiring approximately 175,000 people to get back on track. “We removed quantity limits on products our suppliers can send to our fulfillment centers,” Amazon spokeswoman Kristen Kish said in an email. “We continue to adhere to extensive health and safety measures to protect our associates as they pick, pack and ship products to customers, and are improving delivery speeds across our store.”
What stood out to us? Finally we can get back to immediate gratification.
CVS Online Prescription Orders Increase 1,000%
The effects of COVID-19 helped CVS drive increased revenue, higher profit and increased digital engagement in its first quarter. Total revenue increased 8.3% to $66.75 billion for the quarter which ended March 31, up from $61.65 billion for the same quarter a year prior. Income grew 41.5% to $2.01 billion for the quarter compared to $1.42 billion a year prior. CEO Larry Merlo says online prescriptions orders were up more than 1,000% for the quarter and CVS had a four-fold increase in the number of consumers adding general merchandise to prescription deliveries. In addition, CVS also had a double digit year-over-year percentage increase in its mobile app use, with digital refills in the specialty pharmacy category up 50%.
What stood out to us? Will these customers return to brick and mortar post Covid?
Visa Sees Massive Digital Acceleration Amid COVID-19
The COVID-19 outbreak is creating massive ecommerce growth, especially for Visa. In Latin America alone, 13 million Visa cardholders made ecommerce transactions during the March quarter, which represented approximately two in 10 active Visa cardholders in the region. However, this momentum isn’t only in Latin America. Visa saw an 18% rise in United States digital commerce spending during April, excluding the travel category as face-to-face transactions dropped 45%. “We’re seeing a massive acceleration toward e-commerce adoption,” says Chief Product Officer Jack Forestell.
What stood out to us? Covid: the great accelerator of digital trends.
In the headlines
- A milestone: Amazon Business is on track to be the biggest industrial distributor.
- A luxurious amount: Luxury reseller Rebag raises $15 million.
- Struggling: Grocers’ fulfillment struggles are a windfall for online startups.
Before you go
Q&A with Systemax CEO Barry Litwin on going more digital.
Forrester warns B2B marketers to be customer centric or lose out.
Data on online purchases and how they continue to increase during the pandemic.
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