Operations Manager
Description
COMPANY OVERVIEW
Amla Commerce is a global software company that has grown out of the belief that ecommerce software should enable sustainable growth. Amla has two products, Artifi Labs and Znode. Artifi Labs is an ecommerce product customization platform that allows shoppers to personalize, customize and configure products. Znode is an enterprise, B2B ecommerce platform with a rich set of built-in features to easily manage content, site search, product information, and multi-store functionality.
At Amla, we are building something special. Awesome ecommerce software and a great place to be yourself. Don’t be surprised if you smell beer on Friday afternoons. We put passion into our work but enjoy cracking jokes along the way. Our teams tackle complex challenges and work together to create innovative solutions, and we celebrate every little victory along the way. If you’re ready to tackle opportunities that will help grow your career while joining a team that’s more like a family, Amla is waiting for you.
JOB SUMMARY
Amla Commerce is looking for an energetic, self-motivated Operations Manager. The Operations Manager position is responsible for managing all support related actives, including HR, Finance, and IT. This position will entail significant interaction with vendors, employees, and other members of the leadership team. This individual will work and interact with our teams in the US and in India. This is a full-time position located at Milwaukee office. Approximately 5-10% of travel is expected.
Key Responsibilities
Human Resources
- Responsible for all recruiting, hiring processes and staff management.
- Continually promote and maintain a positive working environment for the employees.
- Communicate the mission and goals of the organization, procedural changes, and other information to department employees.
- Keep individual employee files to document positive or negative actions, vacations, personal days, salary, and any other necessary information; including, processing payroll.
- Continually evaluate company benefits looking for ways to balance rewards for employees, cost savings, and remaining competitive to hire the best talent.
- Have a focus on short- and long-term development to help the company keep pace with growth needs, including maintaining solid relationships between operations and all other departments.
- Work with the global HR team to ensure strategies and policies are promoting the same goal at all locations and help to plan the strategic direction of HR in all locations.
Accounting/Finance
- Analyze and assist leadership in managing profit and loss.
- Analyze and be accountable for financial and non-financial results (budget vs. actual).
- Responsible for preparing the annual budget for the company and assisting other departments in their planning.
- Participate in the short- and long-term strategic financial planning.
- Perform research, analysis, and implementation of specific cost reduction/process improvement initiatives.
- Work with our global finance team to ensure profitably amongst all divisions.
General
- Assist the President/CEO in all aspects of company operations.
- Manage and maintain effective relationships with outside vendors.
- Conduct short- and long-range planning for multiple departments & participate in the strategic planning process of the organization.
- Act as the “go to” person in the office - demonstrate a working knowledge of company policies and procedures and address questions/handle issues for company staff.
- Work to ensure that we are employing best practices across our operations in all departments.
- Streamline all operations functions, while remaining nimble to react to business needs.
- Act as a strategic advisor to other leaders/managers in the company.
- Contribute to our efforts and look for ways to expand globally.
Qualifications:
- Bachelors Degree; Master’s preferred
- 4+ years of relevant experience
- Experience managing vendor relationships
- Experience with a variety of HR responsibilities, including recruitment, employment law, payroll and taxes, performance management, etc.
- Experience with a variety of financial responsibilities, including setting and managing budgets, bookkeeping, financial analysis, etc.; Quickbooks experience preferred.
- Strong negotiation and influencing skills
- Ability to deal with changing priorities to complete tasks in a short period of time
- Exceptional organizational and time management skills
- Strategic thinker
- Team player, strong attention to detail, ability to multi-task, and process oriented
- Proficient in written & oral communication and interpersonal skills as well as the ability to provide high-quality presentations
- Experience working with and leading international teams preferred
To Apply:
Submit your resume in the form below or email it to [email protected]
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